Privacy Policy

Last Updated: October 14, 2025

1. Introduction

Quadra Ferry Schedule ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quadraferry.com.

2. Information We Collect

2.1 Location Data (Optional)

With your explicit permission, we access your device's location to calculate travel time to the ferry terminal. This data is:

• Only collected when you explicitly grant location permissions
• Used solely for travel time calculations
• Never stored on our servers
• Processed temporarily in your browser

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Analytics Data: We use Google Analytics to understand how visitors use our site. This includes:
  • Pages visited
  • Time spent on pages
  • Browser type and version
  • Device type
  • Geographic location (city/region level only)
  • Referral source
• Cookies: We use cookies for analytics and advertising purposes (see Section 3)
• Log Data: Our servers automatically log requests including IP address, browser type, and access times

2.3 Information You Provide

If you contact us through our contact form, we collect:

• Name
• Email address
• Message content

3. How We Use Your Information

We use the information we collect to:

• Provide ferry schedule information
• Calculate personalized travel times (with your permission)
• Improve website functionality and user experience
• Analyze usage patterns and trends
• Display relevant advertisements (Google AdSense)
• Respond to your inquiries
• Prevent fraud and abuse

4. Third-Party Services

4.1 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect data about your usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Google Maps API

When you use our travel time calculator, we use Google Maps API to calculate distances and travel times. Your location data is sent to Google's servers for this calculation. Google's use of this data is governed by their Privacy Policy.

4.3 Google AdSense

We display advertisements through Google AdSense. Google uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

4.4 BC Ferries Webcams

We embed live webcam feeds from BC Ferries and QIHA. These embeds may collect data according to their respective privacy policies.

5. Cookies

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality (local storage for API caching)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Advertising Cookies: Used to display relevant ads (Google AdSense)

You can control cookies through your browser settings. Note that disabling cookies may limit website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• HTTPS encryption for all data transmission
• Secure AWS infrastructure
• Regular security updates
• Limited data retention

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain data as follows:

• Location Data: Not stored; processed temporarily in your browser only
• Analytics Data: Retained by Google Analytics for 26 months
• Cached Travel Data: Stored in your browser for 5 minutes, then deleted
• Contact Form Data: Retained for up to 1 year

8. Your Rights (GDPR)

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restrict Processing: Request limitation of data processing
• Data Portability: Request transfer of your data
• Object: Object to processing of your data
• Opt-Out: Opt out of targeted advertising

To exercise these rights, contact us at: contact@quadraferry.com

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: quadraferrytracker@gmail.com
• Website: Contact Form

Note: We do not sell your personal information.